About Us

Shield Restoration Services is a local, woman-owned business based in Rochester, NY, specializing in emergency restoration services. We offer around-the-clock support with a personal touch for those facing unexpected home or business damage. Led by professionals trained in emergency response, our company is dedicated to delivering quality work, compassionate care, and efficient service in crisis situations. Serving the greater Rochester area, including Syracuse and Buffalo, we offer a reliable and prompt response with a team of skilled service people and restoration specialists. Services include hoarding cleanup and restoration, trauma and crime scene remediation, water damage repair, mold removal, real estate preparation, and decontamination. Our team will ensure that your worst day is met with our best support, guiding you through the restoration process with genuine compassion and expertise.

Please feel free to contact us at any time, no inquiry is too big or too small.

Meet Us

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Shield is a woman owned, family operated local business.

Shield Restoration Services was started as a small business for Ashley and Justin to use their skills to the fullest. Ashley loves helping people. Justin is a career police officer. Together they made a beautiful family and a compassionate business that provides emergency clean up and repair services to help people in crisis.

Ashley takes pride in the personal touches. She will hold your hand through the entire process, working with you, your family, your insurance, and anyone else involved to manage your restoration from start to finish. Ashley does all of this because it is who she is. Your worst day will be met by Ashley at her best - helping people in need.

Ashley, the owner, will answer your call. Try us - use the chat box now and Ashley will message you right back. Not a chatbot. Not a team member. The owner, Ashley.

Ashley and Justin have grown the Shield team to employ service people - active and retired emergency responders - and restoration specialists to help customers move past their crisis. As professionals trained in emergency response, Shield Restoration Services provides a unique people-focused approach to all property damage situations.

5 reasons to choose Shield Restoration Services

  1. We call you back. Always.

  2. We’re a woman-owned, family operated and local.

  3. We restore your property and can upgrade it too.

  4. We work with insurance companies and claims.

  5. We support emergency responders.

We back the blue.

They’re our staff. They’re our team. They’re our heroes.